Contact Information

Contact Information

Welcome to Yovmilo. We value your questions and feedback and aim to make your shopping experience as straightforward as possible.

Whether you need assistance choosing a T-shirt size, understanding our leather shoe collections, checking an order, tracking a shipment, or requesting a return, our customer service team is available to help.

Customer Service

Email: service@yovmilo.com

Telephone: +1 9033330514

Website: https://yovmilo.com

Response Time: We aim to respond within 24 hours on business days, Monday through Friday, excluding public holidays. Messages received on weekends or public holidays will generally be reviewed on the next business day.

How to Contact Us About an Order

To help us identify your purchase and review your request efficiently, please include:

  • Your Order ID.

  • The email address used during checkout.

  • The product name, size, or color where relevant.

  • A clear explanation of your question or concern.

  • Supporting photographs where applicable to a damaged, defective, or incorrect item.

Product and Sizing Assistance

For questions about men's T-shirts or leather shoes, please include the relevant product name or link. If you need sizing guidance, please refer to the measurements on the product page and let us know which information requires clarification.

Shipping and After-Sales Assistance

For delivery delays, tracking questions, missing packages, returns, or refund requests, please provide your Order ID and any relevant tracking information.

Please review our Shipping & Delivery Policy and Return & Refund Policy for the applicable procedures and timeframes.

Our registered business address is not a designated return address. Contact customer service to obtain the correct return instructions before sending merchandise.

Company Information

Brand Name: Yovmilo

Website: https://yovmilo.com

Operated by: Guizhou Hanmeng Jifu Trading Co., Ltd.

Business License Entity: Guizhou Hanmeng Jifu Trading Co., Ltd.

Registered Address:

No. 1-8, Building 1, Entrance to Minzu Lane, Dusi Road,
Zhonghua South Road Subdistrict (Zhongnan Subdistrict Office),
Nanming District, Guiyang, Guizhou, China

Customer Service Email: service@yovmilo.com

Customer Service: +1 9033330514

Thank you for choosing Yovmilo. We appreciate your trust and look forward to assisting you.